Frequently Asked Questions


What type of pallets do you offer?

We offer a wide variety of white wood pallets. We currently make pallets from 120 x 60 to 18 x 24.


Do you Heat Treat Pallets?

Yes, we offer Heat Treat services. We currently treat our pallets by heat opposed to chemicals due to it being the most responsible environmental option.


Do you have space for inventory?

Southwood offers short lead time on deliveries due to our 50,000 SF under roof facility. We store pallets for our customers, so when they run into a bind we have a solution for quick delivery.


Could you customize a pallet to meet our needs?

Yes, we currently have a license with the PDS(Pallet Design System) program. This program allows us to create a pallet and show you how much weight it will hold, how your product will look on the pallet, etc….


How do you handle quality control?

Our mission is to offer you with the best quality pallet you will find in the pallet market. By using automated nailers we can make a very consistent pallet! We have 3 guys per nailer, who will sort the lumber before putting it into the machine. After a stack is made our forklift driver inspects the stack, then bands it and loads it directly on the trailer.


What terms do you offer?

We offer a variety of terms to our customers to suit their needs.


Are You A Wholesaler

Yes, we wholesale pallets